1.Can you make Wholesale and drop shipping Order?
Wholesale and drop shipping are both welcomed. And normally we won't leave any information about us on the parcels.
2. How to get the tracking information?
The tracking information will be available in 5-10 days after it was shipped out. Please contact us if you have problems in tracking information.
3.what if you get defective products or you do not receive the product within the protection time?
If you are not satisfied with the products you receive or you do not receive it , please contact us as soon as you receive it before you open a dispute. We will give a best solution.
Shipping and package:
All items will be checked and well packed before shipping. Orders will be dispatched within 2-5 working days after the payment is finished.
The weight of parcel via normal post is limited to 2kg. We will send separately if the weight is over 2kg.
Usually it takes about 15 - 60 days and might be a little longer to some remote area.
You may choose fast shipping method if you wanna get the parcel sooner, and for this you will need to pay the shipping fee.
Resend and refund:
We will resend or refund if the parcel gets lost, damaged during transit or receive
the wrong item. Please feel free to contact us and we will be pleased to help you.
If you are satisfied with our product and service, please leave us a positive feedback, we will be very appreciated.
If there is something wrong, please contact us first before you leave the feedback and we will try our best to help you until everything is fine.